Automation is a North Star for Relion

Relion's latest NPS is 80. Relion successfully combines customer service and automation to provide high-quality financial services. We had the pleasure of speaking with Relion's customer team: Anne Tentke (Office Manager), Laura Matikainen (Service Manager), and Onni Hietalahti (Chairman of the Board) about effectively integrating automation with exceptional customer service. 9/10 of small businesses trust their accountant as the most critical advisor. Small business owners prefer to discuss their finances with trustworthy people they can rely on. Automation cuts 99% of the production cost per an analyzed financial report and forecast, releasing an accountant to spend more time on customer service.

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